The academy issues many €20 monthly subscription invoices, all handled by hand. It needed to tell business customers (with tax details) apart from consumers and generate a different invoice for each type. The manual process took time and caused errors.
Automation · Online academy
Payment confirmed. Invoice sent.
Stripe and Factura Directa connected to turn every paid subscription into the right document, without repeating the work every month.
Stripe and Factura Directa connected so invoices are issued only once the payment is confirmed.
01 · The starting point
A small invoice still required a full process.
Every monthly payment had to be checked, the customer classified and the invoice issued by hand, repeating the same task every cycle.
Many small subscriptions created constant admin work.
Businesses and consumers needed different documents.
A failed or refunded payment must never be invoiced.
02 · The system
The invoice starts when Stripe confirms the payment.
The automation finds the customer, identifies their type and creates the document in Factura Directa only after receiving a valid payment.
- 01Confirm
Stripe event
The flow only fires on a completed payment.
- 02Identify
Customer and details
The record is found and businesses are told apart from consumers.
- 03Issue
Factura Directa
The document is created with the right tax treatment.
- 04Scale
Ready to grow
A tax details form will complete the automation.
Automation with Zapier, integrating the client's existing tools: 1) Stripe → Factura Directa connection: when a successful payment is confirmed in Stripe, the system looks up the customer and generates the invoice automatically. 2) Automatic business vs. consumer distinction to apply the matching invoice format. 3) Invoices are only generated for confirmed payments, avoiding refund problems. We proposed two options: a 100% automated process (with a tax details form in WordPress) and a semi-automated one. The client chose the semi-automated option, with a plan to move to 100%.
03 · The result
Invoicing stopped being a monthly chore.
Confirmed payments now generate their invoices automatically, and the system is ready to add self-service capture of tax details.
Payments connected
Monthly subscription
With Factura Directa
Automated invoicing up and running with Stripe and Factura Directa. No more manual handling of monthly invoices. Only confirmed payments are invoiced. A plan ready to move to 100% automatic, with a tax details form built into WordPress.
“Automating a monthly task means getting time back every month.”